Privacy Policy
Your privacy and data security are fundamental to everything we do at Orchestrator. This policy outlines our commitment to protecting your information and maintaining your trust.
Effective Date: November 4, 2025
What Information We Collect
Consultation Requests
When you schedule a consultation, we collect:
- First and last name
- Email address
- Your automation goals and transformation objectives
Website Usage Analytics
We collect minimal, privacy-focused website usage data to improve our services:
- Pages visited and time spent
- Referral sources (where you came from)
- General location (country/region only)
- Device type and browser (no fingerprinting)
No cookies, no personal data, no tracking across sites. All data is aggregated and anonymized.
How We Use Your Information
Communication
Respond to consultation requests and provide information about our services.
Service Delivery
Coordinate meetings and deliver AI consulting services tailored to your needs.
Data Security & Protection
Technical Safeguards
- End-to-end encryption
- Secure data transmission (TLS/SSL)
- Regular security audits
- Access controls and authentication
Operational Security
- Data sovereignty
- Privacy by design
- Minimal data collection
- Zero data selling or sharing
Third-Party Services
We use carefully selected third-party services to deliver our consultation scheduling system:
Resend Email Service
Used exclusively for sending consultation confirmation emails. Your data is processed securely and never stored permanently by the email service.
Your Privacy Rights
Data Access & Control
- • Request access to your personal data
- • Request correction of inaccurate data
- • Request deletion of your data
- • Data portability (export your data)
Communication Preferences
- • Opt-out of communications at any time
- • Withdraw consent for data processing
- • Request information about data usage
- • Lodge complaints with supervisory authorities
Data Retention & Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:
Consultation Requests
Retained for 2 years or until you request deletion
Project Data
Deleted within 30 days after project completion
Website Analytics
Anonymized and aggregated, retained for 13 months
Client Confidentiality
For our consulting clients, we maintain the highest standards of confidentiality:
Business Clients
- • All case studies require explicit client approval
- • Data anonymization for public materials
- • NDA protection for all project work
- • Client-controlled data access and retention
Individual Clients
- • Consent-first approach to all data use
- • Identity protection through anonymization
- • Local processing where possible
- • No data tracking or behavioral profiling
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will:
- Update the effective date at the top of this policy
- Notify existing clients via email if the changes are significant
- Provide a 30-day notice period for material changes
- Maintain a version history for transparency
Privacy Questions?
If you have any questions about this privacy policy or how we handle your data, we're here to help. Transparency is a core value at Orchestrator.
Privacy Officer: privacy@orchestrator.ai
General Inquiries: hello@orchestrator.ai